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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ivette Montecinos

August 23, 2026

5  out of  5
rating by Ivette Montecinos
"Clarissa was the best! Very knowledgeable and nice!"
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Carlos Romero

August 22, 2026

5  out of  5
rating by Carlos Romero
"First and foremost thank you Claire!! Finding insurance now in days is a hassle and expensive but thanks to claires transparency and guidance she made my experience easy and affordable. If your on the lookout for insurance visit Claire shes amazing!!"
We responded:
"Carlos, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Roy Moreno and Team "
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Luis Gomez

August 21, 2026

5  out of  5
rating by Luis Gomez
"Claire was extremely helpful with making the decision to switch companies easy. She explained all the coverages and amounts in ways that would make sense to the common person. She was also able to save me money by switching. Thankful she is the agent that I dealt with."
We responded:
"Luis, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Arabelle G

August 21, 2026

5  out of  5
rating by Arabelle G
"Claire was great with assisting me in getting a low rate my auto and home insurance, it was nice to have someone explain coverages and not make me feel dumb for asking questions about things i wasnt aware of. I will Be reaching out in the future for life insurance"
We responded:
"Thank you for the 5-star review, Arabelle! We’re proud to serve the Irving community and truly appreciate your support. "
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Esmeralda Meza

August 21, 2026

5  out of  5
rating by Esmeralda Meza
"I’m very happy with my experience at Roy Moreno State Farm Agency. The staff was welcoming, knowledgeable, and made sure I understood all my options. They were patient with all my questions and made the entire process smooth and simple. Highly recommend this agency for anyone looking for great customer service and a team that truly cares!"
We responded:
"Thank you for the 5-star review, Esmeralda! We’re proud to serve the Irving community and truly appreciate your support. "
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Jose Ayala

August 21, 2026

5  out of  5
rating by Jose Ayala
"Esmeralda was very helpful with getting my auto insurance quote. She explained everything clearly, answered all my questions, and made the whole process easy. She was very friendly, professional, and patient. I definitely recommend working with her!"
We responded:
"Jose, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Irving. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Roy Moreno and Team "
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Allie Garcia

August 21, 2026

5  out of  5
rating by Allie Garcia
"I had the most wonderful experience with Claire. She was incredibly helpful, professional and responsive throughout this entire process. She took the time to answer all my questions, explain all options, and made it stress free experience! I would definitely recommend Claire to anyone looking for someone trustworthy, knowledgeable and genuinely committed to helping her customers!"
We responded:
"Allie, thank you for the fantastic review! We’re always here to support you with your insurance needs in Irving. "
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abood gaming

August 20, 2026

5  out of  5
rating by abood gaming
"Thank you Esmeralda for helping me get auto and renters insurance! You were very helpful and staff was amazing!"
We responded:
"Hi abood, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Roy Moreno, Your State Farm Agent "
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Naresh Kandhyanam

August 20, 2026

5  out of  5
rating by Naresh Kandhyanam
"It was good working with Roy Moreno regarding my Auto insurance. She was very cooperative and patience in explaining all the details."
We responded:
"Thank you for the 5-star review, Naresh! We’re proud to serve the Irving community and truly appreciate your support. "
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ian lackey

August 19, 2026

5  out of  5
rating by ian lackey
"Called state farm and Rosa helped me out with everything i needed."
We responded:
"Hi ian, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Roy Moreno, Your State Farm Agent "
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Claudia Hernandez

August 19, 2026

5  out of  5
rating by Claudia Hernandez
"Excelente atención de la señora Rosa Lackey muy amigable y atenta"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Irving. "
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Mike Boyd

August 19, 2026

5  out of  5
rating by Mike Boyd
"Highly recommended!! Rosa was a great help."
We responded:
"Mike, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Roy Moreno and Team "
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Casa Quinceañera Boutique

August 19, 2026

5  out of  5
rating by Casa Quinceañera Boutique
"Rosa helped me with all my questions, excellent customer service, thank you"
We responded:
"Hi Casa, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Roy Moreno, Your State Farm Agent "
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Sherry Longenecker

August 4, 2026

5  out of  5
rating by Sherry Longenecker
"I can't say enough great things about my State Farm agent! They are knowledgeable, professional, and genuinely care about their clients. They always take the time to answer my questions, explain my coverage clearly, and make sure I have the protection that's right for me. Anytime I've needed assistance, they've been responsive, friendly, and efficient. It's reassuring to know I have someone I can trust looking out for my best interests. I highly recommend them to anyone looking for outstanding service and a truly fabulous insurance agent! Thank you Roy Moreno❤️"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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mya washington

July 7, 2026

5  out of  5
rating by mya washington
"Esmeralda was the best I loved her she helped me so much and I’m so grateful that there’s actually people that take they’re time with me being so young and really breaks it down"
We responded:
"mya, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Roy Moreno’s Team here in our Irving office. "
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Rene' Muniz Jr.

June 30, 2026

5  out of  5
rating by Rene' Muniz Jr.
"has been the best insurance company i've delt with. the their staff are very helpful with insurance knowledge and helping me understand the claim i submitted."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jonathan Fraide

June 30, 2026

5  out of  5
rating by Jonathan Fraide
"I just wanted to say this has probably been the best vehicle insurance shopping experience I’ve ever had all thanks to Clarissa. She did a phenomenal job explaining my coverage on my policy and even beat the price of my old insurance provider with better coverage. Would definitely recommend her to any of my friends, family or a stranger reading this to give her a call, you won’t regret it !"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Roy Moreno’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Claudia Henley

June 30, 2026

5  out of  5
rating by Claudia Henley
"Roy Moreno’s team is amazing! They lowered my auto with more coverage and reasonable renters insurance plus I got a much needed life policy! Thank you all for taking great care of your customers! I will send my family and friends to you 😊"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Roy Moreno’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Estefania Salas

June 30, 2026

5  out of  5
rating by Estefania Salas
"Estoy muy contenta con la atención que recibí. Me ayudaron a encontrar una excelente combinación para mis seguros de auto y hogar, lo que hizo que mis pagos fueran mucho más accesibles. También aproveché para obtener un seguro de vida y ahora tengo la tranquilidad de saber que mi familia está protegida. El equipo fue muy profesional, atento y siempre dispuesto a responder mis preguntas. ¡Los recomiendo con toda confianza!"
We responded:
"Estefania, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Roy Moreno’s Team—we are always here to help!"
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Julis_5.0

June 30, 2026

5  out of  5
rating by Julis_5.0
"Claire was incredibly helpful with both my auto and business insurance. She took the time to answer all of my questions with patience and kindness, making the entire process easy and stress-free. Thanks to her, I was able to save a significant amount of money while getting the coverage I needed. I truly appreciate her excellent customer service and professionalism. I highly recommend Claire to anyone looking for someone knowledgeable, honest, and dedicated to helping their clients."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Roy Moreno’s Team. "
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Salvador Salas

June 30, 2026

5  out of  5
rating by Salvador Salas
"Gracias a esta oficina de State Farm pude reducir el costo de mis seguros sin sacrificar una buena cobertura. Me ayudaron a encontrar la mejor opción para mi auto y hogar, lo que representó un ahorro importante durante el año. Además, me orientaron para obtener un seguro de vida que brinda tranquilidad a mi familia. La atención fue excelente, muy amables, pacientes y siempre dispuestos a ayudar. ¡Los recomiendo ampliamente!"
We responded:
"Thanks so much for the amazing review, Salvador! We really appreciate your support here in Irving . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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valeria salas

June 30, 2026

5  out of  5
rating by valeria salas
"¡Excelente servicio! Me ayudaron a ahorrar más de $600 al año al combinar mi seguro de auto y hogar. Además, me explicaron las opciones de seguro de vida y pude obtener una póliza para proteger a mi familia. Todo el proceso fue muy fácil, el equipo fue muy amable, profesional y siempre respondió a todas mis dudas. Sin duda recomiendo esta oficina de State Farm a cualquiera que busque un excelente servicio y tranquilidad."
We responded:
"Thank you for taking the time to leave such a great review, valeria. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Samuel Guzman

May 21, 2026

5  out of  5
rating by Samuel Guzman
"Miranda was extremely helpful and patient with questions regarding home policies. She explained in detail the benefits and aided in combining home and auto."
We responded:
"Thanks so much for the fantastic rating, Samuel! We are so glad you had a positive experience with us here on State Farm Agent Roy Moreno’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Alma Willis

May 16, 2026

1  out of  5
rating by Alma Willis
"Farmers Insurance has better prices"
We responded:
"Hi Alma, we appreciate you thinking the time to leave a review. Insurance rates can vary based on coverages, claims history, location, and discounts. While another company may have offered a lower price, we strive to provide value through dependable coverage and personal service. "
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Paula White

May 9, 2026

5  out of  5
rating by Paula White
"Miranda saved me nearly 200 dollars after having difficulty finding insurance after a couple claims in a year. I thought I’d never get affordable insurance again. She is a great woman who cares about more than just income. She cares about YOU!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Irving to know that you had such a wonderful experience with us here on State Farm Agent Roy Moreno’s Team."