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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura K Arrambide

March 24, 2026

5  out of  5
rating by Laura K Arrambide
"Switched from Progressive to State Farm! Had a great experience with Miranda who helped me get the lowest rates! She thoroughly provided the details & steps to get set up! Thank you!"
We responded:
"Thank you so much for the 5-stars, Laura! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Roy Moreno’s Team anytime."
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Stephanie DeCaro

March 19, 2026

5  out of  5
rating by Stephanie DeCaro
"Miranda was amazing she helped me save over $800 in auto and Home Insurance Highly Recommend!!!!"
We responded:
"Thank you for the fantastic review, Stephanie! We are always here to help with your insurance needs here in Irving . "
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Trinh Lao

March 19, 2026

5  out of  5
rating by Trinh Lao
"I recently purchased both car and house insurance from State Farm and I couldn't be happier with my decision. I highly recommend their service.The policies provided cover all essential aspects and offer peace of mind. Whether it’s my vehicle on the road or my home, I feel secure knowing that I'm well-protected against unforeseen events. From the moment I contacted them for a quote, Miranda Blanchard was friendly, efficient, and knowledgeable. She took the time to explain the different coverage options and answered all my questions without hesitation."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Irving to know that you had such a wonderful experience with us here on State Farm Agent Roy Moreno’s Team."
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Madi Camp

March 18, 2026

5  out of  5
rating by Madi Camp
"Working with Esmeralda Meza at State Farm has been an incredible experience! She takes the time to explain everything clearly, making the entire process simple and stress-free. Her dedication and genuine concern for those she assists really stand out! Every interaction feels welcoming and supportive, and she consistently goes the extra mile to ensure everything is handled smoothly. If you’re looking for someone dependable and easy to work with, she’s an excellent choice."
We responded:
"Thank you so much for the 5-stars, Madi! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Rosemary Ferrer

March 13, 2026

5  out of  5
rating by Rosemary Ferrer
"Nelly and Mason were an absolute joy to work with. She is very knowledgeable and helped me save hundreds, wish I would've met you sooner!!"
We responded:
"Rosemary, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Roy Moreno’s Team!"
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Kathryn Jaeger

March 13, 2026

5  out of  5
rating by Kathryn Jaeger
"Nelly helped me personalize my coverages for my home and auto insurance! She was amazing and super helpful"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Roy Moreno’s Team here in Irving . "
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lee chase (queenie)

March 12, 2026

5  out of  5
rating by lee chase (queenie)
"A year ago, I was shopping for new home/auto insurance. I contacted State Farm and talked to Miranda. Not only did she stop my shopping other companies but she sold me totally on State Farm. This year, I got a notice that State Farm was raising rates, I called Miranda again. She convinced me with logic and numbers that what I had was superior to all other companies who were slightly lower. Miranda is the reason I stay with State Farm. She's smart, witty and has a GREAT sales technique. She is a rock star, a gem and a really nice person!!!! Lee C"
We responded:
"lee, thank you for your wonderful review of State Farm Agent Roy Moreno’s Team!"
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Jorge Monzon

March 12, 2026

5  out of  5
rating by Jorge Monzon
"Norma Diaz is an excellent representative as she thoroughly explained all the steps and benefits that I would received switching from All State. I'll definitely recommend anyone to reach out to her for any type of insurance."
We responded:
"Jorge, thank you for your wonderful review of State Farm Agent Roy Moreno’s Team!"
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esther cc

March 11, 2026

5  out of  5
rating by esther cc
"Miranda provided an outstanding experience, she was patient and made the process of finding the right car and business insurance simple!! Thank you."
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B S

March 11, 2026

5  out of  5
rating by B S
"Hassle free straightforward transaction with Miranda B today. Very thorough and answers questions patiently. We've saved $$$ with way better coverage on our auto insurance. Kudos to excellent 5* customer service Miranda! Appreciate your help."
We responded:
"Thank you so much for the 5-stars, B! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Roy Moreno’s Team anytime."
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Estefanny Sanchez

March 11, 2026

5  out of  5
rating by Estefanny Sanchez
"I recently worked with Esmeralda at State Farm, and I couldn’t be more pleased. She was incredibly attentive, explained all my options clearly, and made the entire process so smooth. Thanks to her, I feel confident in my coverage and supported every step of the way. Highly recommend!"
We responded:
"Estefanny, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Roy Moreno’s Team!"
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Angelica Sanchez

March 11, 2026

5  out of  5
rating by Angelica Sanchez
"Hands down Esmeralda was the sweetest while attending me very attentive, kind, patient she made all the process easy! I really appreciate her excellent customer service!!"
We responded:
"Thank you for the 5-star review, Angelica! Here on State Farm Agent Roy Moreno’s Team, we are proud to serve our community and appreciate your recognition. "
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frank abdallah

March 11, 2026

5  out of  5
rating by frank abdallah
"I’m so glad I got to connect with Malak. She’s great and my go to for all my house and auto insurance. Will definitely recommend to all my friends and family."
We responded:
"We appreciate your review, frank. We are so happy that you had such a wonderful experience with State Farm Agent Roy Moreno’s Team here in Irving ! "
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Leena Hussein

March 11, 2026

5  out of  5
rating by Leena Hussein
"I’m not one to usually write reviews but when I called in and was greeted by Malak, I knew immediately that this would be such a pleasant experience. She was so calming, reassuring and honestly very helpful with any questions I had. It was my first time trying to get a quote on my own and I never expected the process to be so smooth. 10/10 experience!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Roy Moreno’s Team. "
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Linda Awad

March 11, 2026

5  out of  5
rating by Linda Awad
"Malak! Best agent hands down she explained everything from start to finish, What a great insurance company to work with"
We responded:
"Thank you for the amazing review, Linda! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Perla Sanchez

March 11, 2026

5  out of  5
rating by Perla Sanchez
"Esmeralda was very helpful and provided excellent service. She was attentive, friendly, and made my experience smooth and pleasant. Highly recommend her assistance!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Eduardo Cabrera

March 11, 2026

5  out of  5
rating by Eduardo Cabrera
"Nelly y masón son los mejores sin duda alguna.. me han ayudado en entender y obtener mi mejor cobertura"
We responded:
"We are grateful for your 5-star review, Eduardo! Thanks for taking a moment to share your positive rating of State Farm Agent Roy Moreno’s Team here in Irving . "
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Vickie Butler

March 11, 2026

5  out of  5
rating by Vickie Butler
"Truly appreciate the great support and professional customer service provided."
We responded:
"Wow, thank you for the 5-star review, Vickie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Gustavo Salazar

March 11, 2026

5  out of  5
rating by Gustavo Salazar
"Had a great experience getting my insurance with Esmeralda here at State Farm. Was very helpful getting me to where I needed to be and she did everything in a timely manner and easy If you happen to need quick and reliable insurance then definitely go with Esmeralda !!"
We responded:
"Gustavo, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Roy Moreno’s Team here in our Irving office. "
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Cindy Lathrop

March 10, 2026

5  out of  5
rating by Cindy Lathrop
"Miranda listened to my needs and concerns about both my auto and homeowners insurance. She was diligent in comparing what I had to what was available and took the time to answer all my questions. Her customer service and knowledge was excellent! AND she helped me to save money while providing even better coverage! Thank you Miranda!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Irving to know that you had such a wonderful experience with us here on State Farm Agent Roy Moreno’s Team. "
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Nathan Alexander

March 9, 2026

5  out of  5
rating by Nathan Alexander
"Miranda was a great help in getting my policy"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Roy Moreno’s Team. "
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Andrea Meza

February 23, 2026

5  out of  5
rating by Andrea Meza
"Roy Moreno and Esmeralda at State Farm made the entire process seamless from start to finish. They took the time to clearly explain every policy option and made sure I fully understood my coverage — which I truly appreciated. The biggest surprise was how much money I’m saving each year! It feels incredible to have an agent who genuinely goes above and beyond for their clients. I’m so grateful for Roy and Esmeralda and highly recommend them to anyone looking for knowledgeable, trustworthy service."
We responded:
"Thank you for your kind review of State Farm Agent Roy Moreno’s Team. We appreciate it!"
Profile photo of Veranika Septarova

Veranika Septarova

February 22, 2026

5  out of  5
rating by Veranika Septarova
"I had an absolutely wonderful experience working with Miranda for my homeowners and auto insurance policies. From start to finish, everything was clear, structured, and extremely well organized. I tend to ask a lot of questions before making any decisions, as I truly believe every situation is unique and deserves careful consideration. Miranda was incredibly patient, attentive, and customer-oriented throughout the entire process. She took the time to answer every single question I had — and there were many — making sure I fully understood my options before moving forward. What I appreciated most was how thoughtfully she helped me select the right coverage for my needs. She made sure I wasn’t overpaying, while also ensuring I wasn’t underinsured. For me, proper protection is essential, and Miranda struck that balance perfectly. The level of professionalism and comfort I experienced working with her was truly outstanding. It does not compare to my previous experience with another broker, where meaningful consultation was difficult to obtain and I often felt left to figure things out on my own. With Miranda, I felt supported, informed, and genuinely cared for every step of the way. I am extremely satisfied and will absolutely continue insuring my property with Miranda. I highly recommend her to anyone looking for knowledgeable, patient, and truly client-focused insurance guidance. Thank you, Miranda, for such an exceptional experience!"
We responded:
"Thank you for the fantastic review, Veranika! We are always here to help with your insurance needs here in Irving . "
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Aubrie Maclin

February 18, 2026

5  out of  5
rating by Aubrie Maclin
"I spoke with Miranda and she is simply excellent at what she does. Not only was she informative, she took time to explain every process! I highly recommend her who may be looking for coverage!"
We responded:
"Aubrie, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Roy Moreno’s Team here in our Irving office. "
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Skyalm

February 10, 2026

5  out of  5
rating by Skyalm
"Esmeralda Meza was really helpful and kind, 10/10 !"
We responded:
"We are grateful for your 5-star review, Skyalm! Thanks for taking a moment to share your positive rating of State Farm Agent Roy Moreno’s Team here in Irving . "