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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Curtis Wells

February 5, 2026

5  out of  5
rating by Curtis Wells
"MIRANDA:GOOD EVENING SHE SAVE ME A BIT OF MONEY ON MY TOO CAR INSURANCE PRICING,I THANK U MIRANDA SHE MADE MY DAY .ALSO SHE A FRIENDLY PERSON NEEDED MORE PEOPLE LIKE HER VERY NICE ,AGAIN THANK U SO MUCH ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jorge Aviles

February 5, 2026

5  out of  5
rating by Jorge Aviles
"It's a great honor to work with Roy Moreno and all the super professional and friendly staff. I have the privilege to know Roy and being his client for many years ago and he has always looked for my best interest and help me explain everything in detail with all the different policies that I have at State Farm. I highly recommend everyone looking to save money, get the best insurance in the market with a personal tailored service. Thank you so much Roy and staff. You guys really make the big difference!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Roy Moreno’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Irving ."
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Marisela Pinon

February 5, 2026

5  out of  5
rating by Marisela Pinon
"Esmeralda is super friendly and knowledgeable and professional! I love her attitude! She made everything easy to understand! Highly recommend!!!!"
We responded:
"Marisela, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Mnauel Rodriguez

February 5, 2026

5  out of  5
rating by Mnauel Rodriguez
"Esmeralda was the absolute best! She’s patient and super knowledgeable. I wouldn’t go to anyone else!"
We responded:
"Thank you for taking the time to leave such a great review, Mnauel. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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David Alvarez

February 5, 2026

5  out of  5
rating by David Alvarez
"Esmeralda was amazing, she was patient and help me clearly understand everything."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Roy Moreno’s Team. "
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Cristian Ingram

February 5, 2026

5  out of  5
rating by Cristian Ingram
"Esmeralda was the best at attending me and explaining me the process"
We responded:
"Wow, thank you for the 5-star review, Cristian! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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aydee cardenas

February 5, 2026

5  out of  5
rating by aydee cardenas
"The young lady on the phone Esmeralda was so kind and patient with me when I was having trouble trying to navigate. She helped and gave me guidance, she is awesome and amazing."
We responded:
"aydee, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Roy Moreno’s Team is just a call or email away!"
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Lasonya Betts

February 5, 2026

5  out of  5
rating by Lasonya Betts
"Esmeralda was of great assistance when I called with for an abundance of questions.. thx you!!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Roy Moreno’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Emily

February 5, 2026

5  out of  5
rating by Emily
"Omg Esmeralda was such a great help with her being bilingual i felt soo understood love the service!!!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Cashabriun Gary

February 5, 2026

5  out of  5
rating by Cashabriun Gary
"Esmeralda was very helpful. Our interaction was pleasant."
We responded:
"We appreciate your review, Cashabriun. We are so happy that you had such a wonderful experience with State Farm Agent Roy Moreno’s Team here in Irving ! "
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Adriana Lopez

February 5, 2026

5  out of  5
rating by Adriana Lopez
"Esmeralda Meza at State Farm is the best! She’s patient, knowledgeable, and truly cares about her clients. I wouldn’t go to anyone else. Highly recommend Esmeralda Meza at State Farm! Professional, friendly, and always willing to help. Esmeralda Meza with State Farm went above and beyond to help me. She answered all my questions and made sure I understood my options. Great service and even better attitude!"
We responded:
"Thank you so much for the 5-stars, Adriana! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Sanad Awad

February 4, 2026

5  out of  5
rating by Sanad Awad
"لجميع مستلزماتكم التأمين احكو مع ملاك عبدلله فعلاً من اشطر وكلاء التامين الي تعاملت معهم….معاملة ولا اروع"
We responded:
"Sanad, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Roy Moreno’s Team here in our Irving office. "
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Paul Bibbs

February 3, 2026

5  out of  5
rating by Paul Bibbs
"I would recommend this agency to everyone looking for insurance. The entire staff is very helpful and friendly, especially Esmeralda."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Deborah Scott

January 26, 2026

5  out of  5
rating by Deborah Scott
"I found Ms. Claudia Henley to be very kind, patient and detailed. She repeatedly made sure I understood everything going on, step by step and continually made herself available for questioning. This is the kind of care and concern I like after the sale is completed."
We responded:
"Thank you for the 5-star review, Deborah! Here on State Farm Agent Roy Moreno’s Team, we are proud to serve our community and appreciate your recognition. "
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Julia Williams

January 26, 2026

5  out of  5
rating by Julia Williams
"Ms. Henley was a pleasure to work with. She was patient and helped me get through the questions with ease. I will recommend her to anyone"
We responded:
"We appreciate your review, Julia. We are so happy that you had such a wonderful experience with State Farm Agent Roy Moreno’s Team here in Irving ! "
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Sedeen Aysha

January 7, 2026

5  out of  5
rating by Sedeen Aysha
"احلى خدمة من ملاك 🥰 اسرع و اسهل خدمة ‼️"
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cameron benney

November 21, 2025

5  out of  5
rating by cameron benney
"Patrick Dunn did an awesome job!!! Great agent!"
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esther cc

October 21, 2025

5  out of  5
rating by esther cc
"Miranda provided an outstanding experience, she was patient and made the process of finding the right car and business insurance simple!! Thank you."
Profile photo of Maria Baldelamar

Maria Baldelamar

October 20, 2025

5  out of  5
rating by Maria Baldelamar
"Great customer service from Miranda, she helped me save on my insurance policy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tiffany Madden

October 20, 2025

5  out of  5
rating by Tiffany Madden
"Miranda helped my husband and I get our 2 cars and home switched over to State Farm seamlessly! We were rather high needs, and have a million questions, but Miranda was able to handle it all easily with professionalism."
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Bruce Ochs

October 20, 2025

5  out of  5
rating by Bruce Ochs
"Miranda was awesome as always 😎"
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Lizbeth De Leon

October 20, 2025

5  out of  5
rating by Lizbeth De Leon
"Nelly did an amazing job going over different policies to fit my exact needs and budget! Thanks so much! :-)"
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Guillermo Reyes

October 20, 2025

5  out of  5
rating by Guillermo Reyes
"“Nelly is very helpful and walked me through the process “"
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Abraham Mariscal

October 20, 2025

5  out of  5
rating by Abraham Mariscal
"Nelly was really nice and helpful. She took the time to go over different policy options and made sure I understood the coverage and comparisons. Overall, a smooth and positive experience!"
Profile photo of Carol W

Carol W

October 20, 2025

5  out of  5
rating by Carol W
"I had been a State Farm customer for more than 20 years and switched agent after my premium had increased beyond what I was willing to pay or thought was reasonable premium for car and home. After a year plus with a new company and no intention of returning to State Farm, I received a call from Miranda Blanchard from the same State Farm office. and she informed me of rate changes at the company. After several attempts to get me on the phone to discuss new rates, Miranda persistence continued until I was able to set up an appointment to discuss my coverage and new rates. After reviewing my existing coverage side by side with her explaining the difference I was able to see the benefits of switching back to State Farm. She is an exceptional professional unlike most industry representatives that I have encountered and diligent with her customers. I highly recommend reaching out to her if you are looking for a new insurance company. You will be completely satisfied with her service and professionalism. A bonus she is not only delightful to work with, but a kind person to meet."